security Safety First

COMMUNITY
GUIDELINES

SootheMe is built on shared frustration, but it runs on mutual respect. We are a space to vent, not a space to harm.

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Vent Responsibly

Express your anger about situations, not people within the community.

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Privacy is Sacred

What is shared in a match stays in a match. Anonymity is our shield.

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Empathy Over Ego

We match you to validate feelings, not to start debates or arguments.

01. The "No Hate" Policy

We have absolute zero tolerance for hate speech. While we encourage ranting, hatred directed at protected groups is not venting—it's violence.

  • block No slurs, derogatory language, or dehumanizing speech based on race, ethnicity, gender, sexual orientation, religion, or ability.
  • block No promotion of violent ideologies or extremist groups.

02. Venting vs. Harassment

There is a fine line between complaining about a bad date and harassing a user. Our AI monitors context to ensure safety.

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Allowed (Venting)

"I am so annoyed with my manager today, they never listen to my ideas!"

"Dating apps are the worst, nobody replies to me."

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Not Allowed (Attacking)

"Hey [User], your profile is stupid and you sound like an idiot."

Posting real names, addresses, or identifying info of others.

03. Mental Health Safety

SootheMe is for venting everyday frustrations, not for crisis intervention.

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Crisis Resources

If you or someone you match with expresses intent of self-harm, our AI will intervene with resources. We encourage users to prioritize professional help for severe distress.

View Global Crisis Hotlines
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How We Enforce Rules

Our community is moderated by a hybrid system of advanced Sentiment AI and human moderators. Violations result in immediate content removal and can lead to permanent account suspension.